Privacy policy

Creative Streak Design LLP: Data Privacy Notice

At Creative Streak Design we’re committed to protecting and respecting your privacy.

This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.

Any questions regarding this Policy and our privacy practices should be sent by email to dataprotection@creativestreakdesign.co.uk or by writing to Data Protection Officer, Creative Streak Design, Mylord Crescent, Killingworth, Newcastle upon Tyne NE12 5UJ.

Who we are
We’re Creative Streak Design, a leading brand and creative consultancy. We are a registered limited Liability Partnership (no. OC417190). The registered address is Creative Streak Design, Mylord Crescent, Killingworth, Newcastle upon Tyne NE12 5UJ

How we collect information from you
We obtain information about you when you use our website, for example,;

  • When you contact us about our products and services,
  • Make a job or trade enquiry,
  • View the information on our website or if you register to receive one of our newsletters.

Information we collect
Creative Streak Design may collect the following data from You:

  • Name and job title
  • Contact information including:
    – contact email address
    – contact telephone number
    –  company name
    – company address

How we use the information that we collect
Creative Streak Design may use the information that it collects from You for the following purposes:

  •  to communicate with You if it is necessary for our legitimate business interests (or those of a third party) and these are not overridden by your own rights and interests
  • where we need to comply with a legal or regulatory obligations
  • to send promotional emails about events, awards or other information we think you may find interesting using the email address that You have provided
  • for the continued improvement of Creative Streak Design’s products and services
  • to occasionally contact You by email, mail or telephone for market research purposes

We will not sell or rent your information to third parties.

We may pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example photography) or improving our marketing communications. When we use third party service providers, we disclose only the personal information that is necessary to deliver the service. Please be reassured that we will not release your information to third parties beyond Creative Streak Design for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

Your choices
You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about our world and work, then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information.

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email: dataprotection@creativestreakdesign.co.uk

How you can access and update your information
The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: dataprotection@creativestreakdesign.co.uk or write to us at Data Protection Officer, Creative Streak Design, Mylord Crescent, Killingworth, Newcastle upon Tyne NE12 5UJ. You have the right to ask for a copy of the information Creative Streak Design hold about you.

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

Due to the nature of the Internet, the information and data provided by you may be transferred outside the country where it is submitted to us. If you are submitting such information or data from a country within the European Economic Area (”EEA”) it is possible that it will be transferred outside the EEA.

Links to other websites
Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

16 or Under
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.

Visitors to our Website
When someone visits www.creativestreakdesign.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Review of this Policy
We’ll update this Privacy Policy from time to time to reflect changes in technology, law, our business operations or any other reason we determine is necessary or appropriate. When we make changes, we’ll update the “Effective Date” at the bottom of the Privacy Policy. We encourage you to check back periodically to review this Privacy Policy for any changes since your last visit.  This will help ensure you better understand your relationship with us, including the ways we process your personal information.

This Policy was last updated in June 2018.

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